SOCIETY
Japanese Business Experts Decry Japan’s “Customer is God” Mentality
Japan's customer service is world famous, but some Japanese commentators wonder whether the country has gone too far.
culture
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SOCIETY
CULTURE
In Japan, Even Your Bags Get White-Glove Treatment
In Japan, it's often said that "the customer is God" - a philosophy that extends equally to customer's luggage.
FOOD
A Famous Manga and a Famous Sake Team Up for Disaster Relief
Production of one of Japan's most loved sake brands was halted due to the July floods. But the brewery is making the…
NEWS
Night Pools: Japan’s Hottest New Instagrammable Attraction – And a Good Way to Beat the Heat
Night pools have been gaining in popularity the past few years - and with the hot weather, that trend is only increasing.
NEWS
“Me Whole, Your Drink is Ready!” – Or, Why Japanese Names and American Coffee Shops Don’t Mix
When my wife first moved from Tokyo to the United States, she spent her first week in America with me in Las…
NEWS
You Don’t Know Gunma! Series Pokes Fun at “The New Jersey of Japan”
A comic book about the quirks of "the prefecture that time forgot" received a movie version last year, and is now airing…
ESSAY
Silence is Golden? Moving from “Quiet” Japan to the Wild, Wild West
Japan as an island nation is known to be respectful and quiet. Emma Ford describes what it's like to live this reality…
NEWS
Sun Umbrellas in Japan Becoming Genderless Apparel
As it gets hotter year after year in Japan, men are slowly realizing it's less important to not be considered "girly" than…